Terms & Conditions

Last Updated: 2 September 2026

Welcome to LaelCorps Group (“LaelCorps”, “we”, “us”, or “our”).

These Terms & Conditions govern your access to and use of the LaelCorps website, www.laelcorps.com, and your interactions with our website, content, services, consultations, digital platforms and other offerings.

By accessing or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About LaelCorps

LaelCorps Group is a Business Engineering Company focused on helping businesses understand, design, improve and scale their business systems.

Our work may include business strategy, business engineering, digital transformation, technology, software, digital infrastructure, marketing, training, consulting, advisory and related professional services.

Our approach is guided by the principle:

“Understand the business before recommending technology.”

Specific services, deliverables, timelines, responsibilities and commercial terms are established separately for each client engagement.

2. Use of This Website

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for unlawful, fraudulent or malicious purposes.

• Attempt to gain unauthorised access to the website or its systems.

• Introduce malware, malicious code or other harmful material.

• Interfere with the security, availability or operation of the website.

• Copy, reproduce or commercially exploit website content without permission.

• Misrepresent your identity or relationship with LaelCorps.

• Use information obtained from the website to harm LaelCorps, its clients or other users.

• Use automated systems to scrape, harvest or collect website information without our prior written permission.

We reserve the right to restrict or terminate access where we reasonably believe these Terms & Conditions have been violated.

3. Website Information

We make reasonable efforts to ensure that information published on this website is accurate, relevant and useful.

However, website content may contain errors, omissions or information that becomes outdated due to changes in our services, business operations, technology or applicable requirements.

Information provided on this website is for general informational and business purposes and should not automatically be treated as legal, financial, tax, accounting, cybersecurity or other regulated professional advice.

Where a matter requires professional advice, you should obtain advice appropriate to your circumstances.

4. Our Services

Information displayed on this website does not automatically constitute an offer to provide services.

A formal client engagement may require a discovery process, consultation, proposal, quotation, Statement of Work, service agreement, purchase order, payment or another written agreement.

The specific agreement governing a client engagement will take precedence over general website information where there is a conflict.

5. Proposals, Quotations and Pricing

Prices, packages, estimates and other commercial information displayed or communicated by LaelCorps may be subject to change.

Unless expressly stated otherwise, a quotation does not constitute acceptance of an engagement until the applicable commercial terms have been accepted by both parties.

A proposal may specify:

• Scope of work

• Deliverables

• Responsibilities

• Assumptions

• Timeline

• Fees

• Payment schedule

• Revision limits

• Dependencies

• Third-party costs

• Maintenance or support arrangements

• Other engagement-specific conditions

Work outside the agreed scope may require a separate quotation or change request.

6. Client Responsibilities

Clients are responsible for providing accurate and timely information, approvals, credentials, materials and other resources reasonably required to deliver an engagement.

Where delays, omissions or changes from the client affect delivery, LaelCorps may reasonably adjust the timeline, scope or associated costs.

Clients are also responsible for ensuring that materials supplied to LaelCorps do not unlawfully infringe the rights of third parties.

7. Third-Party Services

Some projects may depend on third-party services, platforms, software, hosting providers, payment providers, APIs, plugins, domains, telecommunications services or other external providers.

LaelCorps does not control the availability, pricing, security, policies or continued operation of third-party services.

Where third-party services are required, additional fees or separate terms may apply.

Clients may be required to maintain their own third-party accounts, subscriptions or licences.

8. Intellectual Property

Unless otherwise agreed in writing, LaelCorps retains ownership of its pre-existing intellectual property, methodologies, frameworks, systems, processes, templates, concepts, know-how, software components and other proprietary materials.

Client-specific deliverables and ownership rights will be governed by the applicable engagement agreement.

Nothing in these Terms & Conditions automatically transfers ownership of LaelCorps intellectual property to a client.

LaelCorps may retain the right to use general knowledge, skills, methodologies and non-confidential experience developed during an engagement.

9. Website Content and Copyright

Unless otherwise stated, content published on this website, including text, graphics, branding, logos, designs, photographs, documents, frameworks, layouts and other materials, belongs to LaelCorps or is used with permission.

You may not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without prior written permission.

Unauthorised use of LaelCorps intellectual property may constitute an infringement of applicable intellectual property rights.

10. Confidentiality

Information disclosed to LaelCorps during a formal engagement may be subject to contractual confidentiality obligations.

Website communications should not automatically be assumed to create a confidential relationship unless expressly agreed.

You should avoid submitting highly confidential or sensitive information through public website forms unless specifically requested and appropriately protected.

11. Privacy

Our collection and processing of personal information is governed by our Privacy Policy.

By using this website, you acknowledge that personal information may be processed in accordance with that policy and applicable data protection law.

12. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and support certain services.

For more information, please review our Cookie Policy.

13. Website Availability

We aim to keep the website available and functioning reliably but do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, hosting issues, network failures, security incidents, software updates, third-party service interruptions or circumstances outside our reasonable control.

14. Security

We take reasonable measures to protect our website and information systems.

However, no internet-based system can be guaranteed to be completely secure.

You acknowledge that transmission of information over the internet involves inherent risks.

15. External Links

Our website may contain links to third-party websites.

Such links are provided for convenience and do not necessarily constitute an endorsement or guarantee by LaelCorps.

We are not responsible for the content, availability, privacy practices, security or terms of third-party websites.

16. Testimonials and Case Studies

Where we publish testimonials, case studies or project examples, they are provided for informational and illustrative purposes.

Results achieved by one client may not be representative of results achievable by another client.

Business outcomes depend on numerous factors, including implementation, market conditions, management decisions, resources and client participation.

17. Limitation of Liability

To the maximum extent permitted by applicable law, LaelCorps will not be responsible for indirect, incidental, consequential or special losses arising from your use of this website.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

For client engagements, liability and remedies may be governed by the applicable service agreement or contract.

18. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold LaelCorps harmless from claims, losses, damages, liabilities and reasonable costs arising from your unlawful use of the website, violation of these Terms & Conditions or infringement of third-party rights resulting from materials you provide.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, technology or applicable legal requirements.

The latest version will be published on this website with an updated “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya, unless applicable law requires otherwise.

Any dispute arising from the use of this website should, where reasonably possible, first be addressed through good-faith discussions before escalation to the appropriate dispute-resolution or legal process.

21. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

LaelCorps Group

Email: info@laelcorps.com
Phone: +254 738 979 983
Website: www.laelcorps.com

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