Privacy Policy
Last Updated: 2 September 2026
LaelCorps Group (“LaelCorps”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit www.laelcorps.com, communicate with us, request our services, submit information through our website or otherwise interact with LaelCorps.
1. Who We Are
LaelCorps Group is a Business Engineering Company operating from Kenya.
For questions relating to this Privacy Policy or the processing of your personal information, please contact:
Email: info@laelcorps.com
Phone: +254 738 979 983
2. Information We May Collect
Depending on how you interact with us, we may collect the following categories of information.
Identity and Contact Information
This may include:
Name
Email address
Telephone number
Company or organisation name
Job title or role
Business contact information
Business Information
Where voluntarily provided for a consultation, proposal or engagement, this may include:
Business requirements
Project information
Operational information
Technology requirements
Business objectives
Information contained in documents submitted to us
We encourage you to provide only information reasonably necessary for the purpose for which it is requested.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Approximate location derived from technical information
Date and time of access
Website interaction information
Communication Information
We may retain communications exchanged with us through:
Email
Website forms
WhatsApp
Telephone
Social media
Other communication channels
3. How We Collect Information
We may collect information:
Directly from you
When you submit a website form
When you request a consultation
When you contact us
When you request a proposal
During a client engagement
Through cookies and analytics technologies
From publicly available business information where appropriate and lawful
From service providers supporting our operations
4. Why We Use Personal Information
We may use personal information to:
Respond to enquiries
Schedule consultations
Prepare proposals and quotations
Deliver contracted services
Communicate with clients and prospects
Provide customer support
Process transactions
Manage business relationships
Improve our website and services
Understand website usage
Protect our systems
Prevent fraud, abuse or security incidents
Meet legal or regulatory obligations
Maintain business and financial records
Send relevant business communications where permitted
5. Lawful Basis for Processing
Depending on the circumstances, we may process personal information based on:
Your consent
Steps taken at your request before entering into a contract
Performance of a contract
Compliance with a legal obligation
Legitimate business interests where permitted by applicable law
Other lawful bases recognised under applicable law
6. Marketing Communications
Where permitted by law, we may send information about LaelCorps services, insights, events, training, announcements or other relevant business communications.
Where consent is required, we will request it.
You may unsubscribe from marketing communications at any time by using an available unsubscribe mechanism or contacting us.
Unsubscribing from marketing communications does not necessarily stop service-related or transactional communications.
7. Cookies and Analytics
Our website may use cookies and similar technologies for purposes including:
Website functionality
Security
Remembering preferences
Analytics
Understanding visitor behaviour
Improving website performance
Measuring marketing effectiveness
You may be able to control cookies through your browser settings.
For more information, please review our Cookie Policy.
8. Sharing Personal Information
We may share personal information where reasonably necessary with:
Employees and authorised personnel
Contractors and professional advisers
Hosting providers
Software and technology providers
Analytics providers
Communication providers
Payment providers
Cloud service providers
Legal, regulatory or government authorities where required
Other parties where you have authorised or instructed us to do so
We do not sell personal information as a commercial product.
Where third parties process personal information on our behalf, we seek appropriate contractual and organisational safeguards.
9. International Transfers
Some technology and service providers may process information outside Kenya.
Where personal information is transferred outside Kenya, we will seek to comply with applicable data protection requirements and implement appropriate safeguards where required.
10. Data Security
We implement reasonable technical and organisational measures intended to protect personal information against:
Unauthorised access
Loss
Destruction
Misuse
Unauthorised disclosure
Alteration
Other inappropriate processing
However, no information system or internet transmission can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Meet legal obligations
Protect our legitimate interests
Retention periods may vary depending on the nature of the information and the purpose for which it is processed.
12. Your Data Protection Rights
Subject to applicable legal conditions and limitations, you may have rights including:
The right to be informed about processing
The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion or erasure in appropriate circumstances
The right to object to certain processing
The right to restrict processing in applicable circumstances
The right to data portability where applicable
The right to withdraw consent where processing is based on consent
13. How to Exercise Your Rights
To make a privacy or data-protection request, contact:
Please provide sufficient information to allow us to understand and process your request.
We may need to verify your identity before fulfilling certain requests.
14. Children
Our website and general business services are not intentionally directed toward children.
We do not knowingly collect personal information from children where such collection is not permitted by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us.
15. Third-Party Websites
Our website may contain links to third-party websites.
This Privacy Policy does not govern third-party websites.
We encourage you to review the privacy policies of external websites before providing them with personal information.
16. Complaints
If you have concerns about how LaelCorps handles your personal information, please contact us first so that we can investigate and attempt to resolve the issue.
You may also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in accordance with applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our business
Technology
Data-processing practices
Legal requirements
Regulatory guidance
The latest version will be published on this page with an updated “Last Updated” date.
18. Contact Us
LaelCorps Group
Email: info@laelcorps.com
Phone: +254 738 979 983
Website: www.laelcorps.com
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